Hunter Valley News
Wednesday, 29 November 2023
In Depth

Costco formula of fresh, fun and value creates loyal customer base

By Jim Kellar
Updated September 26 2023 - 3:30pm, first published September 22 2023 - 11:30pm

It's Friday morning at 10am sharp and the roller doors are slowly opening at Costco Lake Macquarie, a 14,000-square-metre shopping wonderland. Nearly 200 people are ready - most have already commandeered a trolley - to get their money's worth, in value, time, and fun.