Residents are advised that water is unsafe to drink and should follow the advice of NSW Health: https://www.health.nsw.gov.au/environment/water/Pages/bwa-what-to-do.aspx

Water carters are advised the standpipe at Maison Dieu is also closed until further notice.

Water sampling results received late yesterday showed turbidity above and chlorine levels below the Australian Drinking Water Guidelines. Council takes this issue very seriously and made contact with NSW Health immediately on receipt of the results. A boil water alert was then issued as a precautionary action.

The boil water alert will remain in place until sampling results show water is safe for drinking, and in consultation with NSW Health.

Council staff doorknocked affected residences in the Glade, Gowrie, Maison Dieu and Hambledon Hill last night and were working to notify the Maison Dieu industrial area as well as fix the problem.

The Boil Water Alert has been recommended as a precaution. If you drank the water before hearing the advice, the risk of becoming ill is low. However, anyone who experiences any ill health, please seek medical advice.

All water contains a range of substances and impurities, most of which are harmless. However, at certain levels, some substances are considered contaminants that can make water unpalatable or unsafe. Occasionally incidents also affect drinking water quality including flooding and heavy rain.

For more information about what to do when a boil water alert is in place, visit https://www.health.nsw.gov.au/environment/water/Pages/bwa-what-to-do.aspx