Zack’s Automotive, also known as Muswellbrook Auto Services, has been a part of the landscape for the past two decades.
Starting off in a simple shed the business has continued to grow, both physically and in terms of it’s clients and staff, to the reputable business that it is today. Celebrating 20 years in 2018, Zack’s takes great pride in offering their clients the very best in car servicing and automotive repairs.
There were more calls for celebration recently when fourth year apprentice, Liam Ryan, won the “Apprentice of the Year 2018 for Automotive Mechanical Technology” with his Light Vehicle Certificate Three.
Business owner Sean Bennett, better known as Zack, said he was extremely proud of Liam and his efforts. “Liam’s professional approach, quality assurance and efficiency, highlighted by his understanding of customer care, are all qualities you need to be successful in our industry,” he said.
Throughout school Liam studied the trade subjects offered in his area and also undertook work placements with Zack’s Automotive which eventually led to his apprenticeship. Liam also helped design a program for a special needs student on work experience, with the project so successful the student is now a part time employee at Zack’s Automotive.
Zack said that outstanding results in Liam’s trade qualifications and a drive to achieve his career goals, has earn Liam the respect of his fellow employees, teachers and other apprentices, and sets him up for a very successful career in light vehicle mechanics.
Liam was honoured by the award and said that he had learnt so much more than just how to fix cars. Zack said part of their training included teaching apprentices to step up and take on more responsibilities and duties than required, which allows apprentices to up-skill in a range of areas.
Zack’s Automotive is proving to be a workplace where apprentices thrive. They have trained three previous HRATA winners in this category, a sign of the level of dedication and prosperous training that Zack and his team offer.
When asked who he would like to thank for the supporting himself and Liam throughout the apprenticeship, Zack said there as a long list of people involved including NSW Training Awards and Training Services, Masters Builders Apprentices, HunterNet Group Training and HRATA Event Manager, Merran Wiggins.
Of special mention he said were Liam’s parents Michael and Moya Ryan, who were great to communicate with and support Liam throughout his training, and Keiren Kelly from Muswellbrook TAFE who Zack said goes above and beyond, and has always been a great supporter.