Service Supervisor

An outstanding opportunity to join a secure, growing name in the Compressor market. Looking after a well established high performing Service team and representing a brand witha great reputation, longevity in it's staff tenure and an open and welcoming working environment.

Position 

Our client has a friendly and energetic culture and works in the Compressed Air industry. Sales and Project Management are already established and we are looking for someone with strong background in coordination, administration and high attention to detail to contribute to the success of our team and business goals. 

Role

• Oversee and guide all activities of the Service team.
• Handling customer service interactions, reports and issues resolved
• Maintains strong relationships with customers, suppliers and subcontractors
• Managing technician’s schedule/contractors as required
• Participate in the execution of changes to procedures, policies, and systems to facilitate expansion, compliance, and scaling of the business.
• Ensure team follows best practices and maintain service level agreements
• Order materials required for service works

Skills and experience

• Proven experience in coordination and administration role preferred but not essential
• Strong analytical skills with excellent attention to detail
• Compressor knowledge/experience in a service capacity
• Strong communication, interpersonal, written and PC skills (incl. MS Excel & Word)
• Strong time management skills
• Customer Focus
• You will also be a well organised and highly motivated individual

If this sounds like you or you would like to discuss this further please call John Reid on 0492 905 984 or simpy send your resume to John@reidandcoconsulting.com.au