Join the ResMed Sleep and Respiratory Care Team today!
ResMed is a global leader in connected devices and digital health. We help millions of people sleep, breathe and live better lives. Are you ready to help fuel our growth? As ResMed continues to evolve with the future of healthcare, our customer-centric organization focuses on cloud-connected devices and digital health technologies that are designed to help treat and manage sleep apnea, COPD, and other chronic respiratory diseases that, together, affect over one billion people worldwide.
If you share a passion for transforming care, keeping people healthy and out of the hospital, and lowering healthcare costs, ResMed invites you to apply to an applicable role (e.g. marketing, sales or product development) within the diverse and talented Sleep and Respiratory Care team.
The primary role of the Technical Support function is to provide support in maintaining and improving the PD laboratory amenities, test system and equipment.
The Technical Officer will provide technical and testing support to the stakeholders across the Product Development.
Let’s talk about Responsibilities
Ensure equipment is purchased, maintained, calibrated, tracked and the equipment database is kept up to date in accordance with the Quality System requirements.
Ensure the chemical management and database are kept up to date in accordance with Quality System requirements.
Maintain the amenity and test bench of the laboratories.
Perform test system set up, debugging and upgrade.
Prepare the laboratories for audits and CTF activities.
Perform various documentation as per QMS requirements such as Safety Risk Assessment (SRA), Impact Assessment Report (IAR), plant manual and CAPA.
Provide support to laboratory induction and its workflow process.
Perform exploratory and investigative testing as per Engineers defined requirements.
Perform product verification and validation testing.
Perform report documentation as per QMS.
Provide support on DUT/Test sample life cycle management.
Support Engineers in preparing prototypes for testing, including assembly and tuning if necessary.
Support Engineers in the early phases of development planning and performing exploratory testing on DUTs/prototypes.
Tools and Automation Support
Perform test system, equipment and tools development assemblies and upgrade if necessary.
Provide support during commissioning and qualification of test system or equipment under tools development.
Perform report documentation as per QMS.
Provide deployment support of developed test system/equipment released by the Test Automation team.
Business Infrastructure Support
Provide support to laboratory amenities, test systems and equipment improvement.
Participate in business and departmental initiatives.
Position-Specific Skills and Challenges
Test System, equipment and laboratory ownership.
Ability to demonstrate agility and practice borderless service.
Accepts developmental feedback openly and non-defensively.
Accurate documentation of results in accordance with Quality System Requirements.
Agile methodologies and the ability to multi-task.
Prioritising tasks effectively within a dynamic environment.
Proactively and timely reporting of results and issues to stakeholders, providing technical recommendations and input.
Let’s talk about Qualifications and Experience
Tertiary qualifications (NITEC or TAFE Diploma) with 3 - 4 yrs experience in a relevant lab environment, product design or manufacturing environment as per their respective discipline/Degree fresh graduate is welcome.
Experienced in troubleshooting and the repair of electronic and mechanical equipment.
Experienced in debugging equipment and test systems.
Experienced in WSH & Risk Management.
MS Windows literate.
Experience with CAD or programming or digital software literate.
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!