40d ago

Customer Service Representative

Hays Contact Centres

Base pay $60k - $75k
Permanent Standard/Business Hours
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Full job description

Your new company
Located in Matraville, an exciting opportunity presents for a talented Customer Service Representative. Established in 1957 and proudly Australian owned, this company is a leading wholesale distributor of non-food restaurant and hotel supplies. The extensive product range comprises leading brands and expands across cutlery, crockery, glassware, barware, kitchenware, table service, equipment, disposables and janitorial supplies.

Your new role

  • Responsible for managing website, email & phone orders
  • Liaise with purchasing, goods inwards and dispatch as required
  • Provide service excellence in all facets of the position
  • Process customer credit card payments when required
  • Proactively provide a high level of sales support to the Account Managers
  • Generate customer quotes on request
  • Manage any sales team returns / credits
  • General administration duties as required

What you'll need to succeed

  • Prior experience in a similar office-based customer service role
  • Excellent communication skills and ability to upsell our products
  • Professional telephone manner and able to handle customer queries
  • Computer adept and good typing skills
  • Familiar with Excel
  • Ability to work in a team environment
  • Willingness to learn

What you'll get in return

  • Highly competitive remuneration package
  • Autonomous roles
  • Supportive and collaborate environment
  • Thorough induction program and training
  • Matraville location – 25 mins to CBD

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2653856

Pay comparison
Market average based on all Customer Service Rep jobs in Sydney NSW
Base pay range
$60k - $75k
Market average
Market average

Job details
Date posted
20 May 2022
Customer Service & Call Centre
Customer Service
Base pay
$60k - $75k
Work type
Job mode
Standard/Business Hours

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