+60d ago

Call Centre Operator

Hays Contact Centres

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Base pay
$25 - $35/hr
Work type
Contract type
How this job matches you
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Full job description

Pay: $30 plus
Location: Newcastle
Government Role
Contracted Temporary Role with potential for Permanency

Your new company
This well respected Government agency is seeking customer service professional with previous experience in contact centres. Our client is based in the Healthcare sector and are currently providing essential services to aid with the Covid-19 pandemic.

Your new role
We are seeking dedicated, client focused candidates with previous experience taking inbound and making outbound calls. Your role will include high-volume of inbound calls, managing the switchboard, providing excellent customer service and factual advice to clients, email inbox management and general administration and ad hoc duties.

What you'll need to succeed

  • Previous experience in a contact centre environment
  • Approachable attitude with great interpersonal skills, with the ability to work effectively and emphatically
  • Tech savvy with MS Office knowledge and ability to quickly pick up new programs
  • Strong people person skills with a passion for delivering high quality customer service

What you need to do now
If this sounds like something of interest, please email your resume to Casey Thatcher casey.thatcher@hays.com.au, or call Casey for more information on 0427 610 161.

For a confidential chat regarding your next CAREER please call on 4925 3900. Hays are recruiting for more roles not listed in this email that could be of interest to you!

LHS 297508 #2530804

Job details
Date posted
15 Jul 2021
Healthcare & Medical
Contact & Call Centre
Base pay
$25 - $35/hr
Contract type
Work type
Job mode
Standard hours
Private Business
Work Authorisation
Australian Citizen / Permanent Resident

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