+60d ago

Administration Assistant/Customer Support

Hays Office Support

Base pay $50k - $65k
Permanent Standard/Business Hours
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Full job description

Your new company
This is a recognised and well-established retail brand, specializing in a range of high-quality jewellery products within Australia. A company that really cares about their people, who consider their staff like family, and are recognised to acknowledge and celebrate every success. Due to continuous growth within the business, the company is now seeking an experienced Online Administration Assistant/Customer Service to be part of their passionate and high performing team.

Your new role
The Online Administration Assistant is responsible for day-to-day tasks including but not limited to:

  • Responding to customer queries (both over the phone and online) in a consistent and timely manner
  • Entering customer orders and repair information into the system
  • Data entry and the verification of product information
  • Checking stock availability and liaising with internal staff
  • Present customers with product knowledge where required
  • Other general administrative duties to support the team as required

What you'll need to succeed
As the successful applicant, you will demonstrate a high degree of initiative. You will have previous experience in a similar role, completing a variety of administration duties. You will be highly organized, with a ‘can do’ attitude to learn. As an effective team player, you will display exceptional communication skills, excellent time management skills and a high attention to detail. A background working within a retail environment or using e-commerce software is highly desirable, along with strong computer/IT skills.

The successful candidate must be required to work one day per weekend (therefore having one day off during the week).

What you'll get in return
This is a fantastic opportunity to be working with a successful business, alongside a passionate and high performing team. Located in the south-eastern suburbs, this gives you the advantage of working close to home, with available on-site parking, an immediate start and competitive salary on offer.

Working for this organisation has many other merits including access to staff discounts.

The successful applicant will also have training provided, to build your skills up for success so that you can continue to learn, grow and progress throughout the business.

What you need to do now
If you are interested in this role and believe that you fit the criteria, please forward an up-to-date copy of your CV to jessica.raslan@hays.com.au. If this job isn’t quite right for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career.

LHS 297508 #2572691

Pay comparison
Market average based on all Administrative Assistant jobs in Melbourne VIC
Base pay range
$50k - $65k
Market average
Market average

Job details
Date posted
31 Jan 2022
Admin & Office Support
Administration Assistants
Base pay
$50k - $65k
Work type
Job mode
Standard/Business Hours

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