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- SectorPrivate Business
- Company Size50+
About Geeks2U
Established in 2005 by brothers David and Michael Hancock and acquired by Officeworks in 2019, Geeks2U is Australia’s leading provider of on-site and remote tech support for both households and micro, small and medium-sized businesses.
Geeks2U pride itself on delivering fast and friendly tech support solutions seven days a week. What’s more – Geeks2U help uncomplicate the complicated, equipping you with the knowledge to fix future tech issues.
We can help with any tech problems, including hardware and software repairs, system security solutions, wireless and wired networking services, virus prevention and removal, data backup and recovery, new device setup services, home entertainment issues, and much more.
Geeks2U is here to solve your tech issues – regardless of brand, device, or network – and offer ongoing subscriptions for customers who need ongoing support.
We are proud to have developed and maintain our own proprietary Business Management System (BMS) that all of our team in the office, as well as our contract technicians in the field have access to. This system is extremely user friendly and allows for everyone to have the same up to date information and database, no matter where in Australia they are.
We have also developed a smartphone app that is linked directly to a technician’s file in the system, so they have everything available to them, on the go!
Being independent contractors, the technicians have full control over their calendar and service area and this is all managed within the BMS, in real time.
